Joy Drive

Capstone | 2017

Project Overview

Even with the best intentions, grocery stores and other related businesses create vast amounts of food waste in the distribution cycle due to refused goods that are still safe and nutritious. Unfortunately, the rejected shipments are often thrown away. This scenario results in a missed opportunity of providing quality food to those in need.
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My Contribution

  • Research
  • User Experience
  • Visual Design
  • Branding

Discovery

  • Observations & Interviews
  • Journey Maps

Observations & Interviews

Observation and interview sessions were completed with the main stakeholders: small pantries, food distribution site, and truck drivers.
St. George Food Pantry
Local church ran pantry
Unlike other pantries, St. George does not cook for visitors, rather they supply bags filled with food for families and individuals.
Takeaways:
  • Unable to pick up donations
  • Lack of storage space
  • Accepts expired goods
  • Accepts produce and meats
Freestore Foodbank Distribution Center
Largest emergency food and services provider in Greater Cincinnati Area
Takeaways
  • Do not need much notice for donations
  • Do not utilize advanced technology system for donations
  • Donators are given tax credit for donations
  • Truck drivers drop off unused goods
Mr. Freeman
Truck Driver
Takeaways:
  • Driver receives schedule at start of day
  • Typically uses Google Maps
  • Voice technology is hard to use in semi
  • Goods can get turned away for a variety of reasons.
    (i.e. Cosmetic or packaging issues)
  • Unaccepted goods at sites create added time to day to unload and dispose

Journey Map

After speaking with Mr. Freeman, I formed a better understanding of what the experience and process was like to donate unaccepted goods as well as how rejected shipments impacted a drivers entire schedule. The following images illustrate these processes.
Donation Process
Process for truck driver to donate goods.
Shipments Accepted
Shipments Declined

Ideation

  • Wireframing

Wireframing

After researching, I began wireframing possible solutions to easily navigate truck drivers to donation sites when a shipment was declined. The following section displays the multitude of methods I explored before landing on a single solution and architecture.
Exploration of how the truck drivers route could live while in conjunction displaying potential donation sites.
Exploration of how a driver could search for donation sites nearby.
Exploration of how a driver could import their schedule so when driving less interaction is needed when looking for nearby donation sites.
These sketches explore a concept called "Drive Mode". A driver could tap the drive mode button and the app would search for food banks in a certain radius along their route.

Final Designs

  • Demo Video
  • Designs

Demo Video

After evaluated all the wireframes, high fidelity screens and a demo video were created. The video explains how the app would integrate into a truck drivers day-to-day.

Screens

Following are the high-fidelity mockupss of the Joy Drive app.
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